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PRIVACY POLICY

1. INTRODUCTION

Dear User(s),
we hereby inform you that consulting and browsing this website involves the processing of your personal data. We also inform you that the processing of the personal data communicated is based on the principles of correctness, lawfulness, transparency and protection of confidentiality and of your rights as an interested party.

We inform you that the information provided on the basis of this privacy policy relates to the processing carried out by it
website, but do not concern other websites, pages or online services that can be reached and consulted by the user via hypertext links possibly published on the site, but referring to resources external to the domain of the site's co-owners.

By continuing to browse and adhering to the service proposals contained in the various parts of the site (compilation
of the various forms to request information or subscribe to the newsletter), this general information on the processing is taken as acquired, as well as any specific information related to processing for different and specific purposes, and the user expresses the relevant consent to the processing.

The following information is also intended for all subjects who visit and interact with this e-commerce site
company AKU Italia srl, the so-called web store (“e-shop”), in which it is possible to purchase products online. The e-shop is managed by AKU Italia srl

2. DATA CONTROLLER

The data controller of personal data is the company Aku Italia Srl with registered office in Via Schiavonesca Priula, n. 65 – postal code 31044 Montebelluna (TV) – VAT number 04295240263; e-mail addresses info@aku.it , pec akuitalia@pec.it , telephone 0423/2939 and fax 0423/303232

3. TYPES OF DATA PROCESSED AND PURPOSE OF THE PROCESSING

NAVIGATION DATA

The computer systems and software procedures used to operate this website acquire, in the course of their normal operation
exercise, some personal data whose transmission is implicit in the use of Internet communication protocols. This is information that is not collected to be associated with identified interested parties, but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.

This category of data includes, for example, IP addresses or domain names of computers or other tools used
by users who connect to the site, the addresses in URI/URL (Uniform Resource Identifier/locator) notation of the requested resources, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the operating system and the user's IT environment. These data, necessary for the use of the website, are also processed to obtain anonymous statistical information on the use of the site and to check its correct functioning; such data is deleted immediately afterwards
processing (except for the data that must be kept for legal obligations including the possible need for the relevant authorities to ascertain a crime).

"COOKIES"

This website uses cookies and similar technologies to guarantee the correct functioning of the procedures and to improve
the experience of using online applications.

We inform you that:

to. the website www.aku.com does not use profiling cookies;

b. the website www.aku.com also allows the sending of "third party" cookies;

c. by accessing the extended information on cookie management shown in the footer of the site's home page (footer) you
indicate: the technical and analytics cookies used, the possibility of choosing which specific cookies to use; as well as the possibility of denying consent to the use of cookies;

And. continuing navigation by accessing another area of ​​the site or selecting an element of the same entails the provision of consent to the use of cookies.

Please refer to the extended information on cookies located at the footer of the home page for further information.

Browsing data and Cookies are common personal data, necessary for the use of the website, they are processed for
following purposes:

  • for the correct functioning of the website;
  • to obtain statistical information on the functionality of the site (most visited pages, number of visitors per time slot or day, geographical areas of origin, etc.);
  • for advanced navigation and content management purposes.

DATA PROVIDED VOLUNTARILY BY THE USER

The optional, explicit and voluntary sending of messages to the contact addresses of the Data Controller, as well as the
filling out and submitting contact forms or for other services on the website www.aku.com involve the acquisition of the sender's contact data, necessary to respond, as well as all the personal data contained in the communications (also including the data "sensitive" now defined as "particular categories of data" (ex art. 9 of Regulation 2016/679). The sections of the site prepared for the particular services offered / form are subject, if necessary, to the consent of the interested party.

The data provided voluntarily by the User are processed for the following purposes:

to. for sending informative material upon request or other communications following the completion of the appropriate forms or contact forms on the website by the user, also for the purpose of proposing applications and searching for
personal by the Owner, or following sending of e-mail by the user to the addresses indicated on the site and for the related and further purposes of processing the request;

b. for the offer of the service requested following the completion of the appropriate form or contact form on the website by the user, including the Marketing and Press service (access to the Aku press room), the sending of newsletters and the e-commerce service (execution of a contract or pre-contractual measures requested by the user, e.g. preparation of an offer);

c. for marketing and commercial purposes, for market research and for sending advertising material, subject to your consent.

4. LEGAL BASIS OF THE PROCESSING

This site processes the data provided mainly on the basis of the consent of users/navigators. By using, consulting the site or adhering to the service proposals contained in the various parts of the site, the user approves this information and gives his consent to the processing of personal data in relation to the methods and purposes described here .

Explicit consents relating to the purpose of the service offered are collected through the communication or service request forms, when no other legal basis applies (for example the need to fulfill pre-contractual or contractual commitments).

With particular reference to the processing of data relating to the e-commerce service, the following is specified regarding the legal basis and purpose of the processing.

Legal basis the data entered by the interested user will be processed for purposes related to legal, pre-contractual and contractual obligations and obligations:

to. without your express consent (art. 6 letter b), c), e) of the EU Regulation), for the following purposes:

  • in order to manage access to the e-shop services and facilitate the purchase of products online as well as to allow your registration to the e-shop and the possible conclusion of the purchase contract via the e-shop;
  • fulfill pre-contractual, contractual and tax obligations deriving from existing relationships with you;
  • allow you to access the e-shop, even as a non-logged in user, and to browse the e-shop;
  • allow you to register on the Site, creating an account, and to use the services reserved for registered users, including, in particular, the possibility of purchasing via the e-shop; – allow you to access the e-shop and browse the e-shop as a logged in user;
  • maintain and manage your account;
  • store data and information in your account, such as, for the sake of simplicity, your personal data, the history of your orders and any returns, your preferred delivery and/or billing addresses;
  • allow you to put the products in the cart and conclude the purchase contract via the e-shop.
  • to execute the obligations arising from the purchase contract included through the e-shop, such as, by way of example, the delivery of the products sold;
  • to allow you to fulfill the obligations arising from the purchase contract concluded through the e-shop, such as, by way of example, the payment, including online, of the products purchased;
  • for general assistance and customer care activities and therefore to respond to requests for information from users or to respond to complaints, reports and disputes;
  • fulfill the obligations established by law, by a regulation, by community legislation or by an order from the Authority (such as for example in the field of anti-money laundering);
  • exercise the rights of the Data Controller, for example the right of defense in court;
  • for the maintenance of general accounting;
  • for management purposes (invoicing, possible document management, etc.);
  • for credit management;
  • for statistical and quality control analyses;
  • for insurance management;
  • for technical assistance.

In particular, your data will be processed for purposes related to the implementation of the following obligations,
relating to legislative or contractual obligations:

  • Technical and functional access to the Site, no data is retained after closing the browser;
  • Advanced navigation purpose or personalized content management;
  • Purpose: Statistics and analysis of navigation and users.

b. Only with your specific and distinct consent (art. 7 of the EU Regulation), for
following commercial and/or marketing purposes:

  • sending via e-mail, post and/or text message and/or telephone contacts newsletters, commercial communications and/or advertising material on products or services offered by the Data Controller and/or surveying the degree of satisfaction with the quality of what has been carried out on your request;
  • sending of commercial and/or promotional communications from third parties (for example, business partners) via e-mail, post and/or text message and/or telephone contacts.

5. DATA PROCESSING AND STORAGE METHODS

The Data Controller, and each of the possible categories of external Managers as indicated below, will manage and archive with automated and/or paper-based tools the personal data collected through the use of the site and its various
features that can be activated at the user's request, for the time strictly necessary to achieve the purposes for which they were collected or voluntarily communicated by the user and as better specified below.

The processing of personal data will be carried out in such a way as to guarantee adequate security and confidentiality and to prevent unauthorized access or use of personal data. Therefore, personal data will be processed and stored in full compliance with the principles of necessity, data minimization and limitation of the retention period, through the adoption of technical and organizational measures appropriate to the level of risk of the processing and for a period of time not superior to the achievement of the purposes for which they are processed, in any case for the period established by law.

In particular, the Data Controller will retain the personal data provided as follows:

for navigation data: such data are deleted immediately after processing (except for log data which must be kept for legal obligations including the possible need for the relevant authorities to ascertain a crime);

for cookies: please refer to the specific "Cookie" information present on the home page at the bottom of the page (footer);

(for other data) for a period of time not exceeding the achievement of the purposes for which they were processed, in any case for the period established by law and according to the relevant prescription terms;

for the newsletter service: for a period of time not exceeding the achievement of the purposes referred to in the requested service and in any case for as long as the Customer wishes, without prejudice to the exercise of the rights referred to in point 9 of this information notice, including that of opposing the processing of the data, also for the aforementioned purposes, and to obtain its cancellation and also without prejudice to the right to revoke the consent given for the processing purposes that require it, in particular - with reference to the newsletter - by following the
cancellation procedure from the mailing list in which the Customer's data were inserted following the acquisition of consent, without prejudice to the lawfulness of the processing carried out up to the moment of revocation;

for the e-commerce/e-shop service: the owner will process the personal data for the time necessary to fulfill the aforementioned purposes and in any case no later than the legal deadlines from the termination of the relationship for the purposes referred to in the existing relationship (e.g.: the data necessary for the execution of the purchase contract up to the delivery of the product or, if applicable
of non-delivery, until the contract is terminated); data whose retention derives from legal obligations, e.g. regarding the company's commercial documents and communications and administrative-accounting documentation;
data whose retention is necessary to guarantee the exercise of the rights arising until the end of their limitation, normally up to 10 years after the termination of the relationship - art. 2946 cc). With reference to personal data being processed for marketing purposes, the same will be kept in compliance with the principle of proportionality and in any case until the purposes of the processing have been achieved or until the revocation of consent occurs. specific by the interested party. Specifically, the Data Controller will process the data for no longer than 2 years from the collection of data for marketing purposes.

The personal data you provide will be processed "lawfully, correctly and transparently", protecting your privacy and your rights.

It is expected that a periodic check will be carried out on an annual basis on the data processed and on the possibility of being able to delete them if they are no longer necessary for the intended purposes.

6. SUBJECTS OR CATEGORIES OF SUBJECTS TO WHOM PERSONAL DATA MAY BE COMMUNICATED OR WHO MAY BECOME AWARE OF THEM AND TREAT THEM AS RESPONSIBLE OR AUTHORIZED FOR PROCESSING

The subjects or categories of subjects to whom your personal data may be communicated or who may become aware of them and process them for the above purposes are: any internal authorized persons by the Data Controller, to whom specific instructions have been given in writing; the (external) managers, specifically identified by the owner and to whom specific instructions have been given, including among the following categories; professionals and companies with which the Owner collaborates, data processing companies, certification bodies, accounting/tax consultants, consultants and service companies for safety in the workplace; the financial administration (Agency
Revenue) and institutions, funds or funds, including private social security and assistance (INPS, INAIL), as well as private insurance institutions; banking and insurance institutions also for legal protection purposes; trade union organizations to which employees or collaborators have given a specific mandate; trade associations or business organizations to which the Data Controller belongs; consultants and IT services companies; lawyers and legal consultants; Municipal bodies or municipal offices; in Italy and abroad, subcontractors, suppliers for the management of information systems, transporters, freight forwarders, customs agents; Without the need for express consent (art. 6 letter b) and c) of the EU Regulation), the Data Controller may communicate your data for the purposes referred to in the previous point 4.A) to supervisory bodies, judicial authorities , to insurance companies for the provision of services
insurance companies, as well as to those subjects to whom communication is mandatory by law for the fulfillment of the purposes indicated above.

These subjects will process the data in their capacity as independent data controllers.

During and after browsing, your data may be communicated to third parties, in particular to: Google: Advertising service, Advertising target, Analytics/Measurement, Content personalisation, Optimisation; Google AdWords: Advertising service, Advertising target, Analytics/Measurement, Content personalization, Optimization; Google Analytics: Advertising Targeting, Analytics/Measurement, Optimization. To obtain further information about the list of subjects to whom the above data will be communicated, please contact the Data Controller.

There is an absolute ban on the dissemination of common and sensitive data (and in any case of data pursuant to art. 9 of Regulation 2016/679)

7. TRANSFER OF DATA OUTSIDE THE EU AND AUTOMATED DECISION-MAKING PROCESSES

The data processed are located at the headquarters of the Data Controller or at providers within the EU. In any case, it is understood that the Data Controller, if necessary, will have the right to move the data also to non-EU countries. In this case, the Data Controller hereby ensures that the transfer of data outside the EU will take place in compliance with the applicable legal provisions, subject to the stipulation of the contractual clauses and standard checks required by the European Commission, in compliance with the required guarantees.
Both with regard to the data present on their devices and for any data present at providers, the Data Controller has implemented adequate technical and organizational measures to guarantee an appropriate level of security, in full compliance with what is indicated in the art. 32 of the EU Regulation.
Browsing: your browsing data may also be transferred, limited to the purposes indicated above, to the following states: – EU countries, – United States.
Management of cookies: if you have doubts or concerns regarding the use of cookies, you can always intervene to prevent them from being set and read, for example by changing the privacy settings within your browser in order to block certain types.
Since each browser, and often different versions of the same browser, also differ significantly from each other, if you prefer to act independently through your browser preferences you can find detailed information on the necessary procedure in your browser guide.

8. MANDATORY OR OPTIONAL NATURE OF DATA COMMUNICATION AND CONSEQUENCES IN THE CASE OF ANY REFUSAL TO COMMUNICATE DATA

The communication of your common, sensitive personal data and in any case of the data pursuant to art. 9 of Regulation 2016/679, is optional; however, any refusal to communicate the aforementioned data or revocation of subsequent processing could make it impossible for the Data Controller to provide certain services and/or process the user's/interested party's requests and/or conclude the contract and therefore to purchase via e-shop and/or compromise the browsing experience on the site.

The user is therefore granted the right to deny consent or revoke the consent provided at any time (by sending an email to the contact details of the Data Controller indicated above or the specific browser settings for cookies or via the links indicated for cookies third parties).

9. (FURTHER) RIGHTS OF THE INTERESTED PARTY

In your capacity as an interested party, you have the rights referred to in the art. 15 of the EU Regulation reported below and precisely:

has the right to obtain confirmation from the Data Controller as to whether or not personal data concerning him or her are being processed and, in this case, to obtain access to the personal data and the following information:

to. the purposes of the processing;
b. the categories of personal data in question;
c. the recipients or categories of recipients to whom the personal data have been or will be communicated, in particular if recipients
of third countries or international organizations;
d. when possible, the expected retention period of personal data or, if this is not possible, the criteria used to determine this period;
And. the existence of the right of the interested party to ask the Data Controller to rectify or delete personal data or to limit the processing of personal data concerning him or to oppose their processing;
f. the right to lodge a complaint with a supervisory authority (the Guarantor for the protection of personal data www.garanteprivacy.it ;
g. if the data are not collected from the interested party, all available information on their origin;
h. the existence of an automated decision-making process, including profiling pursuant to art. 22, paragraphs 1 and 4 of the EU Regulation, and, at least in such cases, significant information on the logic used, as well as the importance and expected consequences of such processing for the interested party.

If your personal data are transferred to a third country or to an international organisation, you have the right to be informed of the existence of adequate guarantees pursuant to art. 46 of the EU Regulation relating to the transfer.

The Data Controller will provide you with a copy of your personal data being processed if you request it.

If you request further copies, the Data Controller may charge you a reasonable fee based on administrative costs. If you submit your request by electronic means, and unless you indicate otherwise, the information will be provided to you in a commonly used electronic format.

The right to obtain a copy referred to in paragraph 3 must not adversely affect the rights and freedoms of others.
Furthermore, where applicable, you can enjoy the rights referred to in articles 16 to 22 of the EU Regulation and specifically you have:

  • the right to rectification of personal data;
  • the right to be forgotten (right to erasure);
  • the right to limit processing;
  • the right to data portability;
  • the right to object;
  • the right to complain to the Guarantor Authority.

You also have the right to revoke any consent already given at any time without prejudice to the
lawfulness of the processing based on the consent given before the revocation.

For requests to exercise their rights, each interested party can contact the Data Controller,
to the addresses indicated above, in particular by sending:
a registered letter with return receipt to the headquarters of the undersigned Owner company;
an e-mail to info@aku.it .

10. MINORS

What is offered by the Data Controller and the object of the existing relationship with you does not include the intentional acquisition of personal information relating to minors. In the event that information on minors is involuntarily recorded, the Data Controller will delete it promptly, upon request of the interested party, of his/her guardian or representative or of a competent Authority.

11. PERSONAL DATA NOT OBTAINED FROM THE INTERESTED PARTY

It may happen that the undersigned is not the Data Controller to whom you have given your personal data, but appears to be joint data controller or external data controller and therefore your data has reached the undersigned secondly due to of a contract governing the parties. In this case it is specified that the undersigned will do everything possible to ensure that you have been informed and have given consent to the processing.

You can ask the writer at any time the source of acquisition of your data.